Resilience and Customer Experience
In this episode, we discuss how backend stability directly impacts the customer's perceived experience.
Podcast: creating calmer customer experiences
Why resilient backends, better instrumentation, and tighter feedback loops improve every customer touchpoint.
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Jan 19, 202645 min listenPodcast
Podcast: creating calmer customer experiencescalmer experiences
Why resilient backends, better instrumentation, and tighter feedback loops improve every customer touchpoint.
JW
Jonathan Wills
Head of Reliability, GuhaTek
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